Shipping and Return Policies

Return Policy

We do have return policy of 7 days. However, Buyers are requested to make thorough inspection before they make a decision to purchase. If the items reach there in damaged condition it has to be reported with proof like pictures and additional supporting documents so that we can verify and make necessary insurance claim.

If you have to return items returning Shipping and Handling fees are the responsibility of buyers. In order for the return to be accepted buyer has to inform it within 7 days and valid reason and proof has to be provided.

Payment

We accept paypal, credit card, bank wire as payment methods.

Shipping and Handling

All items are shipped within two business days via standard Courier like Aramex, DHL, TNT etc. We ship items of value less than USD 50 via Nepal Post, Nepal Government Postal Service which will take around 15 to 20 days depending on the destination. Shipping charge is calculated on the basis of shipping weight after packing.The rates are standard provided by courier services. Insurance is included in the shipping cost.

In case the product you’ve purchased is out of stock (which is unlikely) we will inform you immediately. We will do our best to make the product available to you as soon as possible. We will let you know the time frame. If you choose not to wait for the new one you can ask for money back or choose another product.

Handling charges are courtesy of ShakyaHandicraft. Buyers do not have to pay handling charges.

Note: These terms and conditions stated above are subject to change at any time adjusting to time and situation. Do come back and check for updates.